A travel concierge goes beyond basic booking—we offer personalized, start-to-finish service designed to make your journey effortless and extraordinary. So what happens once you purchase a travel consultation?
✔️ Step #1: Confirm Booking Appointment
Once you purchase a travel consultation, $50 service fee, You will get a confirmation email with a link to a Zoom chat and a scheduled reminder of our meet up time. If you cannot make the appointment, reschedule at your convenience.
✔️ Step #2: The Consultation
Based on your consultation request form, I’ll present to you multiple curate travel options to choose from. Matching your travel needs—taking into account your budget, desired amenities, transportation needs, and any special requests to - ensure the perfect fit.
✔️ Step #3: Booking a Vacation
Once you choose your perfect vacation you will get a link to our CRM messaging system where you can view all signed documents 24/7, access reservations numbers and access an interactive itinerary that. has real-time flight schedules and/or cruise schedules as they happen; to help you stay up to date on any potential changes that may occur before or during travel. 💎 VIP upgrades, room perks, or bonuses through host agency partnerships
Because extraordinary travel deserves extraordinary service. This all-inclusive concierge experience covers every detail—from destination research and custom itineraries to real-time support, VIP perks, and post-trip follow-up. It’s everything you didn’t know you needed—and then some. As part of our full-service approach, we go beyond booking and provide you with essential destination insights—so you can travel with confidence, comfort, and clarity.
Before You Travel
Briefing Consultations
Before you depart, we’ll schedule a personal pre-travel review to walk through every detail of your itinerary together. This final check ensures you feel confident and prepared, with clarity on flight times, hotel check-ins, transportation, local tips, weather expectations, and any last-minute questions.
Review Pre-Departure Travel Package
Before you depart, you’ll receive a beautifully prepared travel packet including:
✔️ Printed itinerary
✔️ Hotel and transportation confirmations
✔️ Flight times and local airport info
✔️ Weather forecasts and packing tips
✔️ Wildlife, culture, and safety notes
✔️ Emergency consulate numbers
...and thoughtful extras specific to your destination.
Vivi Holiday Travel
We more than just a travel planning service; we are a full-service concierge team.
Important Information
Helpful Tips & Tricks
Our full-service approach, we go beyond booking and provide you with essential destination insights—so you can travel with confidence, comfort, and clarity. Our pre-departure resources are thoughtfully curated to help you feel like a local before you even arrive.
Extra Travel Resources
i. Information on what the weather and climate are like in the region you are visiting
ii. Recommend clothing attire and things to bring while traveling that region
iii. Natural disasters that region is prone to and what to do in the case of an emergency
iv. Information on what kinds wild animals are native to the region & how to avoid them
v. Location & phone number of the local Government Consulate
vi. Places you can go to in case you need to exchange money to local currency
vii. Local insights to entertainment, food and attractions
Get Protection
Insure Your Vacation
Travel is an investment—and like any investment, it deserves protection. I can arrange a direct conference with top-rated travel insurance providers, so you can speak with experts who will match you with the exact coverage you need.
Common Insurance Options
✔️ Trip Cancellation or Interruption
✔️ Travel Delays & Missed Connections
(hotel stays, meals, rebooking fees)
✔️ Medical Emergencies Abroad (including hospital stays, surgery, and medevac)
✔️ Pre-Existing Medical Conditions (with proper documentation)
✔️ Adventure or High-Risk Activities (skiing, scuba diving, hiking, etc.)
✔️ Natural Disaster Disruptions (hurricanes, wildfires, earthquakes)
✔️ Passport or Travel Document Replacement
✔️ Pet Travel Coverage (in some policies)
✔️ Terrorism or Political Unrest Evacuation
Personalized Research & Vendor Matching
Once you submit your Travel Request Form, I begin a comprehensive search across trusted supplier networks and run detailed comparisons to present you with the best-matched options—aligning quality, experience, and price to suit your vision.
Multi-Destination Itinerary Coordination
Planning a journey with multiple stops? I specialize in seamless connections between cities, cruise ports, or rail destinations, so you can focus on the experience—not the logistics.
Dining & Activity Reservations
Whether it’s a five-star restaurant, a cultural city tour, spa treatments, a once-in-a-lifetime excursion, whatever it is, I can assist with securing reservations and arranging special requests.
VIP & Special Occasion Arrangements
Celebrating a honeymoon, milestone birthday, or anniversary? I can help arrange surprise upgrades, welcome gifts, private transfers, and romantic touches to make the moment unforgettable.
Passport/Visa & Entry Requirement Guidance
I’ll guide you through the process of securing necessary travel documents and ensure you’re aware of destination-specific requirements, including health and customs policies.
Secure Payment Processing
All payments are handled through a professional, encrypted CRM system designed for travel industry use—ensuring your credit card information is processed safely, securely, and privately every step of the way.
24/7 Access via the Travefy App
All documentation, reservations, and payment details are carefully organized and accessible anytime through your personalized Travefy portal.
Travel Insurance Consultation
I partner with reputable travel insurance providers and will personally assist you in selecting a policy that truly meets your needs—with the option to join a call together to ensure every concern is addressed.
Consistent Communication - Stay Connected!
You will never be left wondering where things stand. We’ll have a reliable messaging system to stay in touch throughout the entire planning and travel process.
Real-Time Flight Monitoring
Flying? Your app includes real-time flight alerts so you can track delays or changes with ease—no surprises at the gate.
Pre-Departure Travel Package
Before you depart, you’ll receive a beautifully prepared travel packet including reservations numbers, flights, transfers and a pre-trip care packages with branded luggage tags and other various items.
Post-Trip Follow-Up
Upon your return, I’ll be delighted to hear about your travels, collect your feedback, and note any recommendations you’d like to share—because your voice matters.
Consultation Fee
A $50 non-refundable consultation fee is required to begin research and proposal creation. This fee is required regardless of whether you choose to book.
Non-Refundable Fees
Many airlines and hotels non-refundable fares or bookings and cancellations can result in a full loss of cost. Get the right insurance coverage so stay protected. Vivi Holiday Travel Concierge is not responsible for any lost deposits due to changes or cancellations.
Penalty Fees
Many hotels and other suppliers will charge a penalty fee if you cancel last minute. Get the right insurance coverage so stay protected. Vivi Holiday Travel Concierge is not responsible for any added charges due to changes or cancelations.
Change Fee Policy
Modifications to confirmed bookings—such as flight changes, cancellations, or adjustments to major portions of your itinerary—may be subject to a $50 change management fee. This fee covers the time and administrative work required to re-coordinate your travel plans. Additional supplier-imposed fees may also apply, and will be disclosed prior to processing any changes.